Our Social Purpose

Wellbeing in the workplace is the biggest responsibility we have.

Workplace wellbeing relates to all parts of our working life. The environment we work in, the culture we experience, and our feelings about the work we do.

Most of us will spend 80,000 hours at work in our lifetimes - a long time if you don’t feel listened to, supported, or respected.

That’s why we’ve launched our wellbeing in the workplace initiative, Wellbeing that Works.

Wellbeing that Works is a framework that sets out the ways in which we help people to achieve success, fulfilment, and stability. It’s what sets us apart from other employers, and demonstrates our commitment to being a business that gives back. A business that achieves the highest standards of wellbeing for every single person who we work with, and who works for us.


Our mission is to:

  • Be the fastest and most sustainably growing talent business in the world through innovation and service excellence
  • Have a meaningful and significant impact on wellbeing in the workplace

What’s included in Wellbeing that Works

Wellbeing that Works focuses on four key areas. They are:

Social wellbeing

This includes rewards and recognition, employee voice, inclusion, diversity, community activities and family-friendly policies.

Physical wellbeing

From staying in shape to keeping illness at bay, physical health can have a big impact on workplace wellbeing and includes physical activity, nutrition, and environmental factors.

Mental wellbeing

This relates to mental health, sleep, and rest and is about creating an environment where people feel comfortable to speak up and are supported when they do so.

Financial wellbeing

Fair pay, advice, support and resources to help you manage finances effectively ensuring you have the means to support yourself and your family financially.

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Employee wellbeing

Workplace wellbeing has always been at the heart of our business. In fact, it was a key element of our founding principles and a core component of our growth strategy. But we truly believe that when it comes to wellbeing, more can always be done.

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Our WELLBEING THAT WORKS initiative ensures that we constantly review everything we do to provide the most inclusive, supportive and rewarding workplace environment possible. Some of these elements include:

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Flexible working

Option to work flexibly and remotely depending on your role and location to enable you to balance work/life commitments.

Employee Assistance Programme

24/7 support for you and your immediate family to discuss mental wellbeing issues with a trained professional.

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Wellbeing Training

Dedicated resilience training as part of our employee wellbeing to ensure they have the tools to thrive in a recruitment role.

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Long lunch

Flexibility to take a 1.5hr lunch break if you’re heading to do some exercise to keep your body and mind healthy.

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Mental health first aiders

Dedicated mental health first aiders in each office to provide additional support quickly and effectively.

Buddy program

Our buddy and mentoring programs give you a support structure outside of your team, to help you with any challenges you face throughout your career.

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Working holiday

Flexibility to work from anywhere for up to 1 month per year.

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Mental health days

We’ll ensure you have the ability to look after your mental health when you need it most

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Volunteer days

You’ll have 2 days a year available to you to use for charitable or environmental causes.

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Family leave

  • Enhanced maternity pay
  • Enhanced paternity pay
  • Pregnancy loss pay
  • Return to work program that provides dedicated support to help parents transition back into the workplace after an extended period of parental leave
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  • Environment
  • Diversity
  • Wellbeing
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Annual leave

Enhanced annual leave that increases with seniority and length of service

Customer & community wellbeing

Wellbeing in the workplace isn’t just about our employees. But about ensuring everyone we work with has access to the information and knowledge needed to improve their own wellbeing. Our Wellbeing that Works initiative, supports our customers and communities through:

Employee Assistant Programme

24/7 support for all contractors that work through JCW Group to provide additional wellbeing support through a library of resources and access to trained professionals.

Executive coaching

We’ll provide two complimentary career coaching sessions to every candidate we place as part of our retained search model

Wellbeing content

Our whitepapers, webinars and videos focused on highlighting wellbeing best practice will be made available exclusively to our clients and communities

Measuring our impact

Wellbeing that Works is more than just words. We’re devoted to making a meaningful impact on the world of work, and to do that requires transparency, commitment and accountability. So we’ve clearly set out the methods and metrics in which we’ll measure the impact of our work:

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Growth and financial performance

  • Revenue and GP growth
  • Headcount growth

Service Excellence & Innovation

  • Client retention, acquisition, conversion
  • Customer service measurement (NPS)


  • Staff retention and engagement
  • Wellbeing thought leadership
  • Diversity and inclusion

Our Wellbeing Partners

We are proud to partner with leading mental health and wellbeing experts in each of the countries we operate in. They are:


CALM – Campaign Against Living Miserably


Deutcsche Depressions Hilfe


Mental Health America

Take the next steps

If you are a business looking to hire, a jobseeker searching for your next role, or want access to the latest hiring trends, get in touch.